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Frequently Asked Questions
What are your hours?
Do you offer home service?
Is service available in my neighborhood?
How long does it take to activate services?
How do I pay my bill?
Do you include the WiFi hardware (router) with internet service?
Can the activation fee for my service be waived?
Do you offer any discounts on your services?
What's the fastest way to reach you in case I need help?
What is your handoff for business customers?
What is the process for setting up business service?
What type of technology do you use?
Do you provide IP addresses?
Do you have a Service Level Agreement (SLA)?
What is the standard SLA for IPTV/VoIP services?
What about the SLA for commercial internet customers?
