Status Center

Real-Time Service Updates

10/11/2024
12:20pm
No Issues
All systems are currently operating normally. There are no reported outages or disruptions at this time. Our team continues to monitor the network around the clock to ensure reliable service. If you experience any issues, please don’t hesitate to contact support.
10/11/2024
12:15pm
Resolved
Phonoscope is currently experiencing a service disruption affecting customers in buildings 14B, 30C, and 46B of the Lantern Village Apartment community. Our technical team is aware of the issue and is working diligently to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. For the latest updates, please check back here or contact our customer support.
10/11/2024
10:00
Outage
Phonoscope is currently experiencing a service disruption affecting customers in buildings 14B, 30C, and 46B of the Lantern Village Apartment community. Our technical team is aware of the issue and is working diligently to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. For the latest updates, please check back here or contact our customer support.
10/1/2024
7:30am
No Issues
All systems are currently operating normally. There are no reported outages or disruptions at this time. Our team continues to monitor the network around the clock to ensure reliable service. If you experience any issues, please don’t hesitate to contact support.
9/26/2024
1:52pm
Resolved
Issues with live content affecting national channels for our M10 software feed customers. We are working on getting live content restored while we continue troubleshooting IPTV Cluster 1. This issue is under Investigation and there is No ETR (Estimated Time of Resolution) at this time. Reference Ticket#56129216 - This outage has CLEARED
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